Reviews of Altezza Travel

I am a female solo traveller and I climbed Kilimanjaro via Lemosho with Altezza in February 2021. My whole experience was just amazing. Starting from very experienced team of guides that made our ascent successful and comfortable, amazing team of porters without whom the whole trip wouldn't be possible and chef who cooked us very delicious food every day, ending with small details, attention, great service and attitude of the managing team. I'm really glad I've choosen Altezza to climb Kilimanjaro. Altezza helped with many other extra services like organizing covid test, helping to find medicine in Moshi when I got sick, always replied quick to questions and queries on WhatsApp/email. For the trip itself, I rented some equipment and it was a good quality staff. Tents and sleeping bags were warm and good. Food in the camps was very delicious and various. Guides were nice and great. I highly recommend to go with Altezza, I had absolutely zero negative feedback, but only positive good memories from my trip.

As the Pandemic made international travel difficult, my friends and I identified Tanzania as one of the few countries that we could all visit without having to quarantine. I found Altezza at the beginning of January and knew that we didn't have much time to plan our trip with our desired start date of February 6th. After making initial contact, Julia, Altezza Sales Manager, provided us a list of everything we needed and ensured that we were setup for success. I was initially nervous that not many Americans had used Altezza, but this concern subsided upon our arrival when the customer service only continued to improve! Altezza picked us up at Kilimanjaro International Airport and Joseph drove us to the Aishi Machame Hotel in a car with WIFI. He spoke perfect English and helped explain the region to us. Despite arriving around 8pm, Julia and Tony, greeted us at the Hotel, showed us to our room, helped us get dinner, and did a thorough equipment check with us. Tony's equipment recommendations were really helpful and ensured that we were setup for success on the mountain. The next morning our seven day/six night Machame Route climb began and were led by Richard, Mmkeykay, and Libertae along with 25 porters, chefs, and waiters that took care of all of our needs. We had six climbers in our group (3 Americans, 1 Brazilian, and 2 Ukranians) and having three guides ensured that we could split up if someone needed more time on part of a climb. Each day began with our waiter, Pascal, waking up each tent with tea or coffee and allowing the climbers an hour to pack their heavy bag (carried by porters) and get ready for the day's hike. We would have breakfast, do a medical check (altitude sickness focused), and begin hiking. During each hike, we would take a break about halfway to stop for snacks and tea, which Altezza provided. After reaching the next camp, we would stop for lunch and then do an acclimation hike to help our bodies adjust to the altitude. Afterwards we would have dinner, another medical check, and hangout with the other climbers until bed-time. Finally, the tough Summit day experience was made easy by our amazing guides and summit porters that provided oxygen, extra water, and snacks to help ensure that all six of us reached the top of the mountain. The summit porters even carried the bags for 4/6 people in our group! A couple of final things worth mentioning, Altezza had Diamox for a couple of people in our group that didn't get a prescription before we began our climb. Altezza also completed medical checks for all of the porters, guides, etc, which was cool to see. At the end of the trip, there is an opportunity to donate clothes and tip the expedition team. I recommend planning to donate a lot of clothes as some of the porters shoes were looking well worn and many lacked the high-quality rain-gear that our six international climbers had. Altezza climbs includes lodging, breakfast, and transportation back to the airport too!

First of all, let us thank the Altezza team - specially Julia - for suggesting the Lemosho route instead of Machame! It definitely allowed a better acclimatization and made summit possible! Julia answered all our questions and guides us very well trough the the reservation process. Our trip was amazing! Everything was well organized and we were welcomed at the Aishi Machame hotel by Anna, who checked carefully our gear and made sure that we had everything we needed for the climbing. Be assured: if she says you need warmer clothes for summit night, trust her! Finally, let us thank you very much for appointing Joshua and his crew to guide and help us trough our adventure. They were amazing and cared for us like family. All the porters were amazing, food was always delicious and hot! We couldn’t be more happy about the experience we had with them!!